Ash Wood Art (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and store your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information about you:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Technical Data: IP address, browser type, time zone, location, operating system, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our services

  • To improve user experience on our website

  • To communicate with you (e.g., responding to your queries)

  • For marketing purposes (with your consent)

  • To comply with legal obligations

3. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Consent – You have given clear consent for us to process your personal data for a specific purpose.

  • Contract – The processing is necessary for a contract we have with you.

  • Legal Obligation – The processing is necessary for us to comply with the law.

  • Legitimate Interests – The processing is necessary for our legitimate interests unless your rights override those interests.

4. Data Sharing

We do not sell your personal information. However, we may share your data with trusted third parties for the purposes outlined above, including:

  • Service providers

  • IT and system administration services

  • Legal or regulatory authorities (if required)

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under the UK GDPR, you have rights including:

  • Right to access – You can request copies of your personal data.

  • Right to rectification – You can request correction of inaccurate data.

  • Right to erasure – You can request deletion of your personal data.

  • Right to restrict processing – You can request limitation on the processing of your data.

  • Right to object to processing – You can object to our processing of your personal data.

  • Right to data portability – You can request transfer of your data to another organisation.

To exercise any of these rights, please contact us at support@ashwoodarts.com.

8. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. For more details, please refer to our [Cookie Policy].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone:+447453545726
Email: support@ashwoodarts.com
Address: Rose Cottage, Wortley Village, Sheffield, South Yorkshire, S357DB, United Kingdom